ANY QUESTIONS?
FAQ
How to sign up on Galionex?
The registration process takes only a few minutes. Here is how to
follow it.
• Click Sign Up in the top right corner of the website.
• Enter your email address and a strong password in the
corresponding fields.
A password must be at least 3 characters
• You can also add a referrer ID:
• Check the boxes agreeing to the Galionex User Agreement, and
confirming that you are neither a citizen nor a resident of
prohibited countries and territories.
• Press the Continue button.
• Complete CAPTCHA.
• Confirm your email by entering the verification code sent to
your email. If you do not receive a code within a minute, you can
send a new letter.
• Use your credentials to log in to your account.
To ensure the extra security of your account, we recommend that
you activate two-factor authentication (2FA) and anti-phishing.
Enjoy all the benefits of our exchange and earn together with
Galionex!
What should I do if I forget my account password?
Use the password recovery form available on the login page. If you, for some reason, cannot restore access to your account, contact technical support via the online chat on the site or send an email with a detailed description of the situation to [email protected]
How can I change my withdrawal wallet?
In your account, go to the "Settings" tab. Here you can make changes to your payment details, which can only be saved using a special code that will be sent to your e-mail account.
How can I change my account password?
In your account, go to the "Settings" tab. Enter your old password, then enter a new password, which can be saved only with a special code that will be sent to your e-mail address.
How can I deposit and withdraw funds from Galionex?
You can use payment systems such as Bitcoin, Ethereum, Tether USDT (ERC20), Tron, Tether USDT (TRC20) and Binance BNB (BEP-20).
How to replenish balance on Galionex platform?
Every replenishment of the balance is performed with automatic
conversion of cryptocurrency to USD.
For example, to add Tether US (USDT) to your balance, click "Add
funds" on the main menu, find the currency "USDT", enter the
amount and click "Add funds". Copy the address (using the button
or QR code) and send the entered amount to the copied address.
Every cryptocurrency transaction requires a certain number of
network confirmations; when it is reached, a transfer will be
credited to your balance. You can find information about the
required numbers of confirmations below, in the Number of Network
Confirmations section.
Withdrawal conditions
The minimum withdrawal amount is $5 in any available currency on
Galionex.
All withdrawals are processed within 48 hours.
All withdrawal requests are processed during business hours from
Monday to Friday. Withdrawal requests made after business hours or
on weekends (Saturday, Sunday) will be processed in the coming
business hours.
Our security system carefully checks each withdrawal request
before it is approved, ensuring that the withdrawal transaction is
safe and secure.
How to withdraw funds from Galionex platform?
Log in to your account and go to the "Withdraw funds" section.
To withdraw funds, you need to specify in your account settings
the address of the wallet to which the funds will be credited.
Еxchange fee
The exchange fee for any cryptocurrency is 5%
Do I need a deposit to participate in the referral program?
Yes, you need to open a deposit of any amount from $50 to participate in the referral program.